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1.4 Based on 13 reviews
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    • Excessive charges 4
    • Poor customer service 3
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BH management has the worst office personnel ever the VENUES ON MEADOWBROOK THEY ARE RUDE THE OFFICE MANAGER IS NOT RESIDENT FRIENDLY THEY DONT GET ANY REPAIRS DONE AND ONCE AGAIN DONT ASK THEM TO ANSWER THE PHONE ESPICALLY ON SATURDAYS YOU WOULDNT KNOW THE OFFICE IS OPEN THE BLINDS ARE CLOSED THERE IS NO OPEN SIGN NO SIGN OF ANYONE BEING THERE AND EVERYTIME WE ASK ABOUT GETTING A DIFFERENT CABLE COM.THEY SAY YOULL HAVE TO GET ATT THATS ONLY COM... Read more

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I've lived in quite a few apartments and BH Management is by far the WORST of them all! They don't care about their residents at all and only cares about getting their money! I've had several issues in my apartment, ones that were supposed to be fixed by maintenance but it took them 3-4 tries to fix. I reached out to BH Management through their online portal but never received a response. Now it's been months and no one ever reached out to me so... Read more

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Very rude and unrelenting management, they don't at all care for their residents. If you want to stay at rental apartments, please look at properties at any other the ones owned by BH management if you want to stay long term in a location. They cut amenities at any properties they own or take over. They just are interested in money, but don't care at all for the residents. In short say no no no no no no no no no no no no no no no no no no no no... Read more

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At the Views of Naperville, our laundry facilities don't work for over a year, and we are told by the office (BH management) to call the people that service our machines ourselves, terrible. Also they keep charging people $27 a month for forced rental insurance when people have rental insurance and have shown proof of rental insurance and they state they can't reverse the charges, completely illegal. The buildings are filthy, it is cleaned... Read more

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I applied online to BH management Promenade at Valley Creek Apartments. I paid 185 just to apply. During the online application the site had technical difficulties and I was not able to upload my checkstub. However, they had no problem taking my money from my debit card. I called them repeatedly and drove down repeatedly to resolve the issue and Austin informed me to just email him my check stubs which I did on three different occasions. After... Read more

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Ok....the first apt i lived in had a water leak *** near the entire lease... The one i am in now had leak problems time i moved in Now there is a rat problem. Terminex put open traps out near my stove and told my daughter they will be back next wednesday and if a rat gets trapped, leave it there I get home around 11 each night and NEVER have a place to park. I was told they would put a handicapped sign,i have a tag for it. They have yet to do... Read more

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I live in a unit in Abilene, Texas. Not only were I cheated out of money that that never mentioned they owed me a disabled person. My sink was leaking smells like sewer gas a maintenance man ask me in an threatjng manner why I even called him on a Saturday that the company would have his *** if they knew he were on the click that I had two sinks.That I need to just use the other one.Never mind I'm paying for the convenience at a higher rate that... Read more

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Horrible Service! Their buildings are falling apart. There was leakage in our apartment and they never fixed it, the house was falling apart and their staff is subpar at best. They will print 'document' to support their case when you call them out on their mistakes. Their Villages at Louetta apatment team will not only try to gang up on you but will trick uou into signing documents and try to force you to pay them more money than agreed on.... Read more

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i was charged a late fee because their third-party site did not post my rent until the 4th. i logged on every day and it did not show my rent till the 4th. if they offer online payment i should not be charged because of their negligence. i took pictures of my computer screen and they told me its my responsibility to pay my rent. as far as im concerned they are thiefs and i cant wait to end this lease with this shady company. they say they care... Read more

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BH Management recently took over management of my apartment complex. Since that time, it has gone downhill. The office staff does not return to phone calls. BH management will not allow you to speak to anyone when you call tell you that you have to go through the complaint process and they never return respond to your complaint. We have many handicapped and senior residents at Viera Apartments, the one elevator is always broken and the... Read more

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